Activate Athletics™

Our products are designed to run true to size, and we offer a size guide for any uncertainties. For personalized advice, please reach out to us via email: aimee@activateathletics.com.

You can find the appropriate sizing information for all our products conveniently listed on our product pages through our size charts.

For accurate reference, you can also refer to our model's body measurements. Our sizes range from S to 3XL, each size accompanied by specific height, weight, waist, hip, and inseam ranges.

When uncertain about your size, we highly recommend consulting our size guide.

If you're still unsure, reach out to us, and we'll be delighted to assist you as your personal size guide.

Absolutely! Our products are designed to be machine washable.

It is recommended to wash them with similar colors and at temperatures below 30°C to maintain their quality.

For added protection, we suggest placing your garment in wash bags before tossing them in the washing machine. This practice ensures the best experience with our products and prolongs their lifespan.

Alternatively, if you prefer handwashing, we recommend following the same guidelines mentioned earlier.

For more detailed instructions, please refer to the care guide on our product pages.

We have been receiving numerous requests for more colors and sizes, and we want to assure you that we are actively working on expanding our offerings!

Launching new colors involves a meticulous decision-making process. Our priority is to ensure that the color of our leggings does not fade after washing, and that it adds a touch of vibrancy to workout. We also take into consideration the importance of preventing any visibility of underwear colors when worn underneath our leggings. We thoroughly consider these factors before proceeding with the final stages of introducing new colors.

Our aim is to deliver exceptional performance and high-quality products that cater to your needs. While this process may take time, we are dedicated to making it worth the wait for our valued customers. We appreciate your feedback and rest assured that we will make efforts to expedite the launch of new products.

We accept returns or exchanges within 30 days of receiving your item(s). All items must be in their original packaging, unwashed, and unaltered.

Please note that original shipping costs are non-refundable.

For assistance with returns, please contact us directly.

To initiate the return or exchange process, kindly follow the steps provided below:

Step 1: Send us an email (aimee@activateathletics.com), including your name, order number, and the email address associated with your checkout. We understand the urgency, and while we strive to respond promptly, we kindly request your patience as we process your request.

Step 2: Place the items you wish to return or exchange in their original packaging, ensuring they are unwashed and unaltered.

Step 3: Arrange for the package to be delivered to a certified shipping carrier. Remember to obtain a receipt and tracking code to ensure secure transit.

Step 4: Once you’ve sent your return, please provide us with the tracking number. As soon as we receive it, we will issue your refund or send out your exchange—there’s no need to wait until the package has arrived back with us.

Congratulations! You have successfully completed the process, and there is no need for a Step 5.

Thank you for choosing us, and if you have any further questions or concerns, please do not hesitate to reach out.

Once we have received your tracking number, the refund or exchange process will commence immediately.

For refunds, the processing time will vary depending on the payment method used for your order. PayPal refunds typically take up to 3 business days, while credit card refunds may take between 7 to 14 business days to appear in your account.

For exchanges, please allow up to 2 business days for us to arrange the shipment of your replacement item. Once the new item has been dispatched, you will receive a confirmation email containing the tracking number for your reference.

Yes, all customers are responsible for covering the cost of return shipping. We recommend using a tracked service for your return or exchange. Once you’ve sent your item, simply provide us with the tracking number, and we’ll process your return or send out your exchange item right away—there’s no need to wait until the package is received on our end.

For all return or exchange correspondence, please contact aimee@activateathletics.com.

We strive to process orders promptly, typically within 24 hours of purchase. Upon placing your order, you will receive confirmation emails containing the order number and tracking number for your reference.

To track the status of your order, please visit our website's "Track Order" page. You can enter either your order number or tracking number to obtain the latest updates on your shipment.

If you have made a mistake and need to cancel or change your order, we'll do our best to assist you. Please reach out to us via email (aimee@activateathletics.com), and we will explore the available options.

However, if you're unsure or need further clarification, we encourage you to hold off on modifying your order until you have an opportunity to try our products.

We are confident that you will love them. In the event that you still decide to return them, you can do so within 30 days of receiving your order.

We currently provide FREE expedited worldwide shipping.

The carrier for your order will be selected based on the destination country.

Please note that if you choose to ship to a PO BOX, the estimated delivery time will be approximately 11 to 15 days. This policy applies to all countries. To ensure prompt delivery, we recommend providing a specific shipping address rather than a PO BOX for more desirable delivery times.